Capability
Dedicated product workspace without cross-module noiseFoundation
Standalone Surface
Support Subscription Platform: Standalone
Tiered support plans, SLA routing, case intake, renewals, and support contacts. Packaged for direct sales, marketplace distribution, embedded deployment, and operator-controlled standalone use.
OperationsFoundationOperations Admin, Tenant Admin, Domain Admin
3Tracked signals
Support Subscription Platform as a licensed Speir product surface.
Capability
Command-ready metrics, queue state, and release postureFoundation
Capability
Operator handoff points for onboarding, configuration, and go-liveFoundation
Active
Support plan matrixCX
Pending
RevenueCat entitlement mappingBilling
Blocked
Escalation routing to Command CenterOps