Production Workspace
Speir-grade enterprise control plane
Module Overview

CRM, Contacts and Communications

Audience segments, contacts, email/SMS campaigns, tasking, backstage messages, and lifecycle communications. This module is categorized under Growth and is currently marked Foundation.

Owners 45 integrationsWSYL Required
Ownership

Assigned operators

Role
PROMOTER

Authorized to operate this module within tenant and policy scope.

Role
CREATOR

Authorized to operate this module within tenant and policy scope.

Role
TENANT_ADMIN

Authorized to operate this module within tenant and policy scope.

Role
OPERATIONS_ADMIN

Authorized to operate this module within tenant and policy scope.

Dependencies

Integration surface

Dependency
crm

Requires production adapter, secrets management, monitoring, and failure handling.

Dependency
email

Requires production adapter, secrets management, monitoring, and failure handling.

Dependency
sms

Requires production adapter, secrets management, monitoring, and failure handling.

Dependency
tasks

Requires production adapter, secrets management, monitoring, and failure handling.

Dependency
notifications

Requires production adapter, secrets management, monitoring, and failure handling.

Module Metrics

Operational snapshot

Audience records42k

Seed model

Campaign channelsEmail SMS

V2 concepts

Consent gateRequired

Trust-first

Execution Queue

Current work

Active
Convert V2 CRM, contacts, audience, email, SMS, and task pages

Growth Ops

Pending
Add consent and unsubscribe records

Trust

Blocked
Wire production email/SMS providers

Integrations

Security Baseline

Cross-platform policy domains

RESTRICTED

identity

MFA

profile.updated • kyc.submitted • wallet.linked

Consent RequiredStep-Up Auth
RESTRICTED

payments

MFA

checkout.started • payment.authorized • refund.issued

Consent RequiredStep-Up Auth
CONFIDENTIAL

events

Standard

event.created • ticket.updated • resale.approved

Implicit FlowStandard Auth